[et_pb_section fb_built=”1″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.5″ _module_preset=”default” width=”60%” global_colors_info=”{}” module_alignment=”left” custom_margin=”||||false|false” custom_padding=”|||50px|false|false”][et_pb_column type=”4_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”General terms and conditions of sale” _builder_version=”4.27.5″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” locked=”off” sticky_enabled=”0″][\/et_pb_heading][et_pb_heading title=”1. General information” _builder_version=”4.27.5″ _module_preset=”default” title_level=”h2″ custom_margin=”0px||0px||false|false” hover_enabled=”0″ global_colors_info=”{}” locked=”off” sticky_enabled=”0″][\/et_pb_heading][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”13px” header_text_align=”left” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” hover_enabled=”0″ global_colors_info=”{}” locked=”off” sticky_enabled=”0″]<\/p>\n
This website is owned by: Itziar Baigorri 72732078Q c\/Herrer\u00eda 11, bajo 01001 Vitoria-Gasteiz (\u00c1lava)<\/p>\n
The business consists of the online sale of handcrafted rugs and decorative textile pieces.<\/p>\n
[\/et_pb_text][et_pb_heading title=”2. Purchase process” _builder_version=”4.27.5″ _module_preset=”default” title_level=”h2″ custom_margin=”30px||0px||false|false” hover_enabled=”0″ global_colors_info=”{}” locked=”off” sticky_enabled=”0″][\/et_pb_heading][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”13px” header_text_align=”left” hover_enabled=”0″ global_colors_info=”{}” locked=”off” sticky_enabled=”0″]<\/p>\n
The customer may select the desired products and add them to the cart. Before confirming the order, they may review the details and correct any errors.
\nThe purchase is formalized when the customer confirms payment and receives the confirmation email.[\/et_pb_text][et_pb_heading title=”3. Prices and taxes” _builder_version=”4.27.5″ _module_preset=”default” title_level=”h2″ custom_margin=”30px||0px||false|false” hover_enabled=”0″ global_colors_info=”{}” locked=”off” sticky_enabled=”0″][\/et_pb_heading][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”13px” header_text_align=”left” hover_enabled=”0″ global_colors_info=”{}” locked=”off” sticky_enabled=”0″]<\/p>\n
All prices are shown in euros (\u20ac) and include applicable taxes.
\nShipping costs will be indicated before completing the purchase.[\/et_pb_text][et_pb_heading title=”4. Shipping” _builder_version=”4.27.5″ _module_preset=”default” title_level=”h2″ custom_margin=”30px||0px||false|false” hover_enabled=”0″ global_colors_info=”{}” locked=”off” sticky_enabled=”0″][\/et_pb_heading][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”13px” header_text_align=”left” hover_enabled=”0″ global_colors_info=”{}” locked=”off” sticky_enabled=”0″]<\/p>\n
Orders will be shipped to the address indicated by the customer within the timeframe specified in the product description.
\nDelivery times may vary depending on the destination within Spain or the European Union.[\/et_pb_text][et_pb_heading title=”5. Right of withdrawal” _builder_version=”4.27.5″ _module_preset=”default” title_level=”h2″ custom_margin=”30px||0px||false|false” hover_enabled=”0″ global_colors_info=”{}” locked=”off” sticky_enabled=”0″][\/et_pb_heading][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”13px” header_text_align=”left” hover_enabled=”0″ global_colors_info=”{}” locked=”off” sticky_enabled=”0″]<\/p>\n
The customer has a period of 14 calendar days from receipt of the order to exercise their right of withdrawal.
\nThe product must be returned in perfect condition and in its original packaging.
\nReturn shipping costs shall be borne by the customer.
\nThe refund will be processed within a maximum period of 14 days from receipt of the returned product.[\/et_pb_text][et_pb_heading title=”6. Exception to the right of withdrawal” _builder_version=”4.27.5″ _module_preset=”default” title_level=”h2″ custom_margin=”30px||0px||false|false” hover_enabled=”0″ global_colors_info=”{}” locked=”off” sticky_enabled=”0″][\/et_pb_heading][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”13px” header_text_align=”left” hover_enabled=”0″ global_colors_info=”{}” locked=”off” sticky_enabled=”0″]<\/p>\n
In accordance with current regulations, the right of withdrawal shall not apply to products made according to the customer’s specifications or clearly personalized.
\nCustom-made or specially commissioned rugs are not eligible for return, except in case of manufacturing defect.<\/p>\n
[\/et_pb_text][et_pb_heading title=”7. Handcrafted products” _builder_version=”4.27.5″ _module_preset=”default” title_level=”h2″ custom_margin=”30px||0px||false|false” hover_enabled=”0″ global_colors_info=”{}” locked=”off” sticky_enabled=”0″][\/et_pb_heading][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”13px” header_text_align=”left” hover_enabled=”0″ global_colors_info=”{}” locked=”off” sticky_enabled=”0″]<\/p>\n
As these are handmade pieces, they may present slight variations in measurements, texture, or color. These characteristics are part of the artisanal process and shall not be considered defects.[\/et_pb_text][et_pb_heading title=”8. Warranty” _builder_version=”4.27.5″ _module_preset=”default” title_level=”h2″ custom_margin=”30px||0px||false|false” hover_enabled=”0″ global_colors_info=”{}” locked=”off” sticky_enabled=”0″][\/et_pb_heading][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”13px” header_text_align=”left” hover_enabled=”0″ global_colors_info=”{}” locked=”off” sticky_enabled=”0″]<\/p>\n
Products are covered by the applicable legal warranty in accordance with current regulations.[\/et_pb_text][et_pb_heading title=”9. Applicable law” _builder_version=”4.27.5″ _module_preset=”default” title_level=”h2″ custom_margin=”30px||0px||false|false” hover_enabled=”0″ global_colors_info=”{}” locked=”off” sticky_enabled=”0″][\/et_pb_heading][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”13px” header_text_align=”left” hover_enabled=”0″ global_colors_info=”{}” locked=”off” sticky_enabled=”0″]<\/p>\n
These terms and conditions are governed by Spanish law.[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"
This website is owned by: Itziar Baigorri 72732078Q c\/Herrer\u00eda 11, bajo 01001 Vitoria-Gasteiz (\u00c1lava)The business consists of the online sale of handcrafted rugs and decorative textile pieces.The customer may select the desired products and add them to the cart. Before confirming the order, they may review the details and correct any errors. The purchase is […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-4551","page","type-page","status-publish","hentry"],"yoast_head":"\n